RAILWAY PASSENGER TRANSPORT QUALITY EVALUATION TAKING INTO ACCOUNT THE ASPECTS OF QUEUING THEORY. Perner’s Contacts, [S. l.], v. 9, n. 1, p. 139–149, 2014. Disponível em: https://ojs-demo.upce.cz/index.php/perner/article/view/624. Acesso em: 3 mar. 2026.